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October 11, 7-9am The Trusted Advisor David H. Maister, Charles H. Green, and Robert M. Galford A book for anyone who advises clients, manages or has a boss. The authors argue that the ability to earn the trust and confidence of clients is the key to professional success, and provide distinct steps necessary for th ecreation of a trust-based relationship. "This is a brilliant and practical book. In our 'world gone mad,' trust is, paradoxically, more important than ever." Tom Peters, author of The Professional Service 50 |
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September 13, 2000 Gary Hamel Gary Hamel, world-renowned business thinker and co-author of Competing for the Future, the book that set the management agenda for the 1990s, now brings us Leading the Revolution. An action plan -- indeed, an incendiary device -- for any company or individual intent on becoming and staying an industry revolutionary, this book will ignite the passions of entry-level assistants, neophyte managers, seasoned VPs, CEOs, and anyone else who worries that their company may be caught flat-footed by the future. |
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